1. Introduction
Leg Up Rx, a DBA of Leg Up Recovery Franchising LLC (“we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you access or use the Leg Up Rx website and related digital services (“the Service”). By using the Service, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
2. Information We Collect
Personal / Business Information:
We may collect business information that you voluntarily provide such as business name, business logo(s), email address, or phone number you share through intake forms, and any other information you choose to provide when using the Service.
Usage Information:
We may collect technical information about how you interact with the Service, including your IP address, browser type, device information, operating system, referring URLs, and usage patterns (e.g., pages visited, time spent, and actions taken).
3. Use of Information
We use business information to: Provide and improve the Service; Respond to inquiries and support requests; Promote the Service through online platforms Promote the Service to potential clients Communicate with you about your account, services, or promotions; and Comply with legal and regulatory obligations. If you supply our business with your business name and / or logo, we may use that information on our website, social media pages, and in our marketing material to promote the Service.
We use usage / business / personal information to: Analyze and improve site performance; Promote the Service Personalize your experience; and Enhance security and prevent fraud.
4. HIPAA and Protected Health Information
Certain information created, received, maintained, or transmitted in connection with healthcare services may constitute Protected Health Information (“PHI”) under the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations (“HIPAA”).
Healthcare providers and professional medical organizations participating in LegUpRx programs may be HIPAA-covered entities.
In certain circumstances, LegUpRx may receive or maintain PHI on behalf of a healthcare organization as a business associate or in another capacity governed by applicable healthcare privacy law. Where HIPAA applies to information handled by LegUpRx, we will handle such information in accordance with applicable law and any applicable Business Associate Agreement.
This Privacy Policy is not intended to replace a healthcare provider’s Notice of Privacy Practices.
A provider’s Notice of Privacy Practices describes how that provider may use and disclose PHI for treatment, payment, healthcare operations, and other purposes permitted by HIPAA.
Questions regarding a healthcare provider’s privacy practices or requests involving medical records maintained by that provider should generally be directed to the applicable healthcare organization through its patient portal or designated privacy contact.
5. Disclosure of Information
Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating the Service (e.g., technology, marketing, pharmacy, or fulfillment partners). These providers are obligated to protect your information and use it only as directed by us.
Legal Requirements: We may disclose your information if required by law or in response to valid legal requests such as subpoenas, court orders, or government investigations.
Business Transfers: If we merge with or are acquired by another company, your personal information may be transferred as part of that transaction.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.
7. Third-Party Links
The Service may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy applies solely to information collected by Leg Up Rx. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided personal information to us, please contact us so we can delete it.
9. Changes to This Policy
We may update or modify this Privacy Policy at any time without prior notice. Updates will be effective immediately upon posting to the Service, and your continued use constitutes acceptance of the revised Policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:
Leg Up Rx A DBA of Leg Up Recovery Franchising LLC 100 North Point Center E, Suite 100 Alpharetta, GA 30022 micheline@leguprecovery.com